Facebook Integration for Salesforce

Frequency

CSV upload (download report from Facebook Page Settings).

Setup

Click New Integration from the integrations screen to setup your Facebook integration. This takes all of two minutes to configure – for more information read our Facebook Documentation.

Facebook Triggers

 Donation

When a donation is processed from Facebook, MoveData creates (or updates) a corresponding opportunity record in Salesforce. This opportunity is automatically associated with the appropriate contact and/or account making the donation and Salesforce campaign to which the opportunity relates.

Salesforce Records

For complete information (including all objects and fields created by default) see our Data Library. Integrations can be easily extended to support custom information captured in Facebook and/or particular business rules as data is pushed into Salesforce.

MoveData creates (or updates) contact records whenever Facebook provides donor information. Contacts are automatically associated with campaigns, accounts and/or opportunity records representing their actions in Facebook. This provides a holistic view of contacts and their actions in Facebook allowing you to automate reporting, marketing, support and other downstream initiatives through Salesforce. MoveData uses your Salesforce duplicate rules when creating contacts to determine if a record already exists and if so append data to that existing record. The Facebook integration also includes support to consolidate anonymous donations and fundraising pages against a single master anonymous contact to preserve storage limits in Salesforce.

MoveData creates (or updates) account records whenever Facebook provides donor information. This includes support for both household and organisation accounts (the latter in contexts where the user has made a company donation). Accounts are automatically associated with contacts, campaigns and/or opportunity records representing the actions of that account and its affiliated contact(s) in Facebook. As with contacts, MoveData uses your Salesforce duplicate rules when creating accounts to determine if a record already exists and if so append data to that existing record.

MoveData creates (or updates) campaign records whenever fundraiser information is provided by Facebook. Campaigns are automatically associated with their respective contact, account and/or opportunity records.

MoveData creates (or updates) opportunity records whenever donation information is provided by Facebook. Opportunities are automatically associated with their respective campaign, contact, and/or account records.

Customise your Facebook Integration

MoveData integrations are fully customisable and can be quickly extended to fit your exact needs. Often organisations will capture custom information in Facebook which they need stored in Salesforce and/or require information to be pushed into Salesforce according to a particular set of business rules. MoveData supplies a set of visual workflows (Salesforce Lightning Flows) which map out-of-the-box to Salesforce Nonprofit Success Pack (NPSP) – these can be easily extended to accommodate new logic in your integration. For more information view our Worked Examples or Ask MoveData to customise your Facebook to Salesforce integration for you.

Facebook Integration Pricing

CSV Plan

Intelligently connect information from Facebook directly into Salesforce via CSV

$99

Monthly subscription

Book a Demo

Looking for more information?

Read our documentation